Privacy Policy

1. Introduction & Scope

Ashok Chandra Rakhit Private Limited (“Company”, “we”, “us”, or “our”), incorporated in 1932 under CIN U15203WB1932PTC007470 and registered office at 26, Cotton Street, Kolkata 700007, is committed to safeguarding the privacy of our website visitors and valued customers across our brand portfolio including Sree Ghee, Bharati Ghee, Sree Honey, and Rishi Papad.

2. Information We Collect

We only collect information necessary to fulfill your orders, provide customer assistance, and ensure safe online transactions:

• Contact Information: Name, delivery address, phone number, and email address.
• Order Details: Items purchased, pack size, delivery instructions, and transaction reference numbers.
• Payment Information: We do NOT store credit/debit card numbers or UPI PINs on our servers. All digital payments are processed through RBI-authorized payment aggregators (Razorpay) adhering to PCI-DSS compliance.

3. How We Use Your Data

Your information is utilized solely for:

• Processing, packaging, and dispatching food product orders.
• Communicating order status, invoices, and shipment tracking via SMS, Email, or WhatsApp.
• Preventing fraud and securing our digital services.
• Complying with statutory requirements under the Food Safety and Standards Act (FSSAI Lic. 12821019001514).

4. Data Security & Storage

We employ 256-bit SSL encryption, secure HTTP-only cookies, and access-controlled servers to maintain strict confidentiality. We never sell, rent, or trade your personal information to third-party advertisers.